Return Policy

Wanting to return your item?

If you have changed your mind, you can return your order in its original condition within 21 days from the date it was purchased.

To be eligible for a refund you must:

  • Simply fill the Return Form
  • We must receive the returned goods within 21 days of delivery
  • Products must be returned in their original packaging, unused and in their original condition
  • Return postage is at buyer expense – you should consider using a trackable shipping service as all returned parcels remain the responsibility of the purchaser until received by Jollypop Australia
  • Refunds for ‘change of mind’ or similar will be processed for product purchase price only. Postage expenses will not be reimbursed

Click here to download the return form